Your boss hates you: 7 questions.   1) What's the evidence?   A former CEO of Sunbeam used to throw orange juice containers at his subordinates.   But it wasn't personal. That was just him.   Compare notes with your colleagues. Possible good news: your manager doesn't hate you, she hates everyone.   2) Has the relationship changed?   Maybe your boss used to give you considerable autonomy but now second-guesses everything. View Details

How To Organize Your Home Office [Video]Link to Video: http://www. inc. com/scott-gerber/how-to-organize-your-home-office. html? View Details

There are four reasons that customers switch vendors. Here's how to make those reasons irrelevant.   When customers leave for other vendors, it's always your fault.   Therefore, you'd best understand why they leave and what you must do to keep your existing customers loyal.   Here's why they leave and what you can do to prevent it.   1. The competition undercut your price.   This only happens if you allow your product or service is easily replaced. View Details

You’ve hunted, posted, sent resumes and now you’ve gotten the call for an interview. Being prepared means more than a new suit and shoe shine. Body language is one of the most overlooked tools in our arsenal. You can say a lot with your actions, eyes and body. Fifty-five percent of messages processed by the brain are based on a person’s body language. View Details

In a time when recruiters and hiring managers are getting inundated with applicants for job postings, one technique they quickly learn to master is the art of "skimming" resumes. They just don't have time to read each resume word-for-word. Instead, they glance at it quickly and look for key info. If they don't see what they need, you're tossed. View Details

Recently I found myself in a discussion with several sales managers over the topic of dealing with high-performing salespeople.   One of the managers stated clearly that he didn’t want to try and lead the top-performer, for fear of risking something bad happening. View Details

In a recent blog we discussed what it means to keep a customer’s loyalty. But how do you do that? There are some things as sales professionals that we can do to increase customer satisfaction.   When it comes to customer service, there are certain principles that need to be followed when working with clients. With these 6 principles, sales professionals can improve their customer relationships and increase success of retaining clients. View Details

What’s the one thing (besides money) most people wish they had more of? Time. Most people I know feel like there just aren’t enough hours in one day to accomplish all their daily goals and requirements. And this ranges across most areas, from work to home life. View Details

In problem solving terms, the rule is when you are confused about the next course of action you always start with, “How did we get here? ” As we look at sales forces all over the world, we see problems like:  * Closing percentages are low* Difficulty finding and getting in touch with buyers* Every part of the sales process gets commoditized* The sales process lasts way too long. View Details

Not everyone comes into work with the same level of engagement, motivation, and passion each day. But if more than a few of your employees are making a habit out of being tired, stressed, and unmotivated, you might have a problem on your hands.   A recent study by Dale Carnegie Training showed that nearly three-quarters of employees aren’t fully engaged at their jobs. View Details

As more and more potential employers embrace the idea of remote job interviewing techniques, phone interviews are becoming more and more prevalent. At first sound, “we’ll be interviewing you over the phone instead of in person” might be music to a job seeker’s ears—and with good reason.   After all, you won’t have to stress over putting together the perfect outfit for your interviewer. View Details

No matter how passionate you feel about the position you are applying for, or how much you want a job, the topic of salary is going to be an important aspect of the hiring process. View Details

Being a salesperson is tough – finding a great one to hire is even tougher.   But what makes a top performing salesperson? There are certain qualities that leads to one excelling at sales – being results-driven, persistent, and having a strong ego, amongst others, for example. View Details

One of the key aspects of a negotiation is that both parties leave feeling that they got what they wanted. The hardest aspect of the negotiation is to actually achieve that as there is always a fine line that needs to be found early. How do you find it early? You start the negotiation early. View Details

Many firms will face the situation when one of their valued employees walks into the office and says they are leaving to take up a job with another employer. The question is, what do you do? Should you make a counter offer? And if you do make one, how should you do it? View Details